Covid-19 Delivery Update
We want Vitamin Planet customers to know that we take your safety, as well as that of our staff, incredibly seriously during these unprecedented times. While we remain fully committed to providing the best possible service and fastest possible delivery times, it is important to note that orders may currently take between 5-10 days to reach customers. We would like to thank you for your patience and understanding. If you have any queries or concerns, please email us at [email protected] with details of your order number.
United Kingdom Delivery Information
- We offer FREE tracked and signed-for delivery on all orders over £50 when delivering to UK mainland destinations.
- Our Standard Delivery service is available on all UK mainland orders below £50 and 15kg in weight. All orders are sent using the Royal Mail’s tracked and signed-for service.
- Standard Delivery costs are £3.99 per order, with deliveries arriving within 3-5 working days of your order being dispatched.
Next Day Delivery
- Our Next-Day Delivery service (Mon-Fri) is offered through DHL and is only available for UK mainland customers. The maximum weight per parcel is 30kg.
- Next Day Delivery costs are £5.95 per parcel, with deliveries being dispatched the same day using an overnight courier.
- If your order is placed before 2pm, it should arrive the following day (subject to stock availability and payment checks being completed). Please note that this only applies to orders placed between Monday and Thursday.
- Orders placed after 2pm on a Thursday will most likely be dispatched on Monday, so delivery is likely to take place on Tuesday.
China Delivery Information
- In order to provide a worry-free service to Chinese customers, we are now able to include any Customs Tax charges at the checkout. This will ensure you are not charged anything extra when the products arrive in China, or when your products are delivered to your address.
- Chinese Delivery times have also been reduced, meaning orders should now reach your home within 5-10 working days of the order confirmation being received.
- Delivery charges to China will vary depending on the weight and size of your order.
- Registered customers can determine the delivery cost and Customs Tax charges after placing items into the checkout basket – and before confirmation of purchase.
Europe and International Delivery Information
- Delivery charges to Europe and the Rest of the World will vary depending on the destination, weight and content of your order.
- Registered customers can determine delivery costs after placing items into the checkout basket – and before confirmation of purchase.
- Deliveries are typically received with 5-10 days of dispatch.